When it comes to choosing a professional cleaning service, you should always read the small print carpet cleaning companies provide before agreeing to anything. Recently, I went through the terms and conditions of several Wirral local carpet and sofa cleaning companies – and I found something quite disturbing.
Hidden Risks in Terms and Conditions
Some of them state that once the customer inspects the cleaned area and signs off – even if the carpet, mattress, or upholstery is still wet—the job is considered complete. From that moment on, they refuse to return to fix any issues, even if stains reappear or unpleasant odours come back during the drying process.
This kind of policy puts all the responsibility on the customer and offers no safety net if something goes wrong after the clean.
Our Commitment at CarpetProCleaning
At CarpetProCleaning, we strongly disagree with this approach.
- We don’t rush customers to sign off while items are still damp.
- We don’t hide behind small print.
- And we certainly don’t leave customers stuck if something’s not right.
Common Problems That Appear After Carpet Cleaning
Here are a few issues that may only become noticeable once carpets, sofas, or mattresses have fully dried:
- Wicking – Stains can reappear as moisture brings deeper dirt back to the surface.
- Lingering odours – Damp fabrics may temporarily mask smells that return after drying.
- Uneven drying or marks – Over-wet areas may dry with visible rings or streaks.
- Sticky residue – Leftover detergent can dry tacky, attracting fresh dirt quickly.
- Shrinkage or texture change – Especially in upholstery or rugs, fibres can behave differently once fully dry.
- Mould or mildew – If the item takes too long to dry, there’s a risk of musty smells or fungal growth.
Our Guarantee: Satisfaction After the Clean
If you notice any of these problems after your cleaning – like a reappearing stain or a smell that wasn’t obvious at first – we’re happy to return and make it right. It’s that simple.
Always Read the Small Print Carpet Cleaning Companies Provide
Your satisfaction doesn’t end the moment we leave. With CarpetProCleaning, it continues until the job is properly done.
Next time you’re considering hiring cleaners, remember to carefully read the small print carpet cleaning companies provide. Carpet cleaning should bring peace of mind—not hidden surprises.
With us, you’ll never be left stuck. At CarpetProCleaning, we don’t hide behind small print. If issues appear after cleaning – book you carpet, sofa cleaning with confidence. Call me today for free no obligation quote or advice. 07 574 923082 – Henryk. or check Our online instant quote.
