FAQ Carpet cleaning

I thinks this is the most Frequently Asked Question – No, you don’t need to vacuum your carpet beforehand. We use a powerful vacuum with a brush attachment to extract dry soil and pet hair. Dry vacuuming is part of our initial cleaning process. Find out more.

We can move lightweight furniture for you. However, larger and heavier items, such as bookcases and wardrobes, especially those of high value, should not be moved. We will clean around these items to ensure every area receives attention.

The frequency of cleaning depends on several factors, such as the number of people, pets, smokers, and children in the household. On average, you should clean carpets every six months. If you don’t have pets, smokers, or children, an annual cleaning may be sufficient. Find out more.

Drying time depends on the type of carpet fibre and the environment. Wool carpets may take longer to dry, but proper air circulation can expedite the process. You can walk on your carpet after cleaning; however, it will remain damp for 3-4 hours. Find how we dry carpet and upholstery.

While regular vacuuming reduces surface dust, it does not remove deeply embedded particles that can trigger allergy symptoms. Professional carpet cleaning helps prevent allergies and asthma, providing a healthier home environment. Find out more.

The best carpets for cleaning come from durable, stain-resistant materials like nylon, polyester, triexta, and olefin. Wool offers natural benefits but requires more care. Selecting the right material and pile type ensures your carpet looks great and is easy to maintain with regular cleaning. Check our list of the best carpets for cleaning.

Yes, professional carpet cleaning is worth it. It improves the appearance of your carpets, extends their lifespan, enhances indoor air quality, and promotes a healthier home. It’s a smart investment for both cleanliness and long-term carpet care. Find out more.

No, steam cleaning (hot water extraction) is the safest and most effective method for removing embedded soil and contaminants. Leading carpet manufacturers recommend this method.

Yes, we use professional-grade chemicals, including enzyme cleaners, and specialized equipment, such as the water claw, to effectively remove pet urine and odours.

Yes, we carry public liability insurance for your peace of mind.

This is the most common FAQ. Our pricing offers excellent value for money. The cost depends on the number of rooms or pieces of upholstery you want cleaned, as well as the severity of any stains (e.g., coffee, wine, makeup, pet urine). Cleaning more areas in one visit makes it more cost-effective. Find out more about the cost.

Yes, we also clean upholstery, including sofas and mattresses.

We accept payments via cash or bank transfer, and we will provide an invoice or receipt for your records.

Choose DIY Carpet Cleaning If:
You need a quick refresh or light cleaning
You’re dealing with minor dirt and stains
You enjoy cleaning and don’t mind putting in the effort
You are okay with the risk of potentially damaging your carpet
Choose Professional Carpet Cleaning If:
Looking for deep cleaning for allergens, bacteria, and tough stains
You want to extend the life of your carpets and protect your investment
You prefer a hassle-free, time-saving solution Find out more in my post.

This is my favourite FAQ as I love to chat about the carpet cleaning chemicals. We use around 36 different professional-grade chemicals, each specially formulated to provide superior cleaning power. These chemicals effectively remove dirt, stains, and odors while preserving the integrity of your fabrics, leaving them looking their best for longer. Check the Cleaning Chemicals That We Use.